Effective date: August 8, 2026
Vivify Custom Remodeling Inc. (“Vivify,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and retain personal information when you visit our websites or landing pages, request information, schedule a consultation, communicate with us, or use our services.
We may collect identifiers and contact information such as your name, telephone number, email address, mailing address, and service-area location; project and property information such as the type of remodeling service you are considering, project preferences, measurements or photos you choose to provide, appointment information, and proposal or contract details; communications such as calls, texts, emails, form submissions, and customer-service records; consent and communication preferences; and internet or device information such as IP address, browser type, device identifiers, cookies, referring page, landing page activity, and advertising attribution data.
We collect information directly from you, from your interactions with our websites, advertisements, forms, calls, texts, and emails, and from service providers and advertising platforms that help us operate our business and measure campaigns.
Respond to requests, qualify projects, schedule and confirm appointments, prepare proposals, and provide remodeling services.
Communicate about appointments, project status, customer service, and other transactional matters.
Send marketing communications when permitted and consistent with your choices.
Operate, secure, troubleshoot, analyze, and improve our websites, services, call-center processes, and advertising.
Prevent fraud, protect legal rights, and comply with law.
If you provide a telephone number, we may contact you about your inquiry or appointment. Marketing text consent is optional and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of marketing texts and HELP for help. Transactional messages may still be sent when necessary to service an active request, appointment, or project, as permitted by law. You may unsubscribe from marketing email using the link in the message.
We may disclose information to service providers that support CRM, communications, scheduling, website hosting, analytics, advertising, payment processing, contracting, and customer service; to professional advisers and government authorities when reasonably necessary; and in connection with a merger, financing, or sale of business assets. We do not sell personal information for money. We may disclose identifiers, device data, and activity data to advertising and analytics partners, including Meta and Google, to measure campaigns and improve advertising. Depending on applicable law, some of these activities may be considered “sharing,” targeted advertising, or cross-context behavioral advertising.
Our sites may use cookies and similar technologies for functionality, analytics, attribution, and advertising. You can control cookies through your browser and may submit a request to opt out of sale or sharing using the contact information below. Where applicable, we will process recognized browser-based opt-out preference signals, including Global Privacy Control, as required by law.
Depending on your relationship with us and applicable law, California residents may request access to personal information, correction, deletion, information about categories and specific pieces collected, information about sources, purposes, and recipients, and the right to opt out of sale or sharing. You may also have the right to limit certain uses of sensitive personal information and to receive equal service and pricing when exercising privacy rights. We may verify your identity and may request proof of authority from an authorized agent.
We retain information for as long as reasonably necessary for the purposes described above, including to respond to inquiries, provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary by record type and business need.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system or transmission method is completely secure, and we cannot guarantee absolute security.
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Our sites may link to third-party websites. Their privacy practices are governed by their own policies.
We may update this policy from time to time. The effective date above shows when it was last revised.
Email: [email protected]
Mail: Vivify Custom Remodeling Inc., 9520 Chesapeake Dr STE 608, San Diego, CA 92123
License: CSLB #1131501